About Us
Welcome to Luxe Trading Company, where we believe the smallest details make the biggest impact.
We’re all about elevating your home, one cabinet handle, knob, or rug at a time. Whether you're redesigning your kitchen, refreshing your bathroom, building a new home, or just looking for that perfect finishing touch, we’ve got you covered with an impeccable selection of solid brass hardware and thoughtfully curated home décor. Because who says handles can’t have a little personality?
Our pieces aren’t just functional—they’re statement-makers. Designed to be as durable as they are stylish, our hardware blends timeless quality with on-trend designs that make your home feel uniquely yours.
From first click to final installation, we’re here to make your design dreams a reality. Browse our collection and discover how small changes can transform your space into something extraordinary.
We’re proudly NZ-owned, and all orders are packed and shipped from our South Island base.
We’re here to help! If your question isn’t answered below, feel free to contact us or send us a message on Instagram or Facebook.
Shipping and Delivery
Where do you ship from?
We ship from New Zealand. All homewares are dispatched from our local warehouse. Cabinet hardware is either in stock or available for pre-order (shipped within 2–3 weeks).
How much is shipping?
Shipping is calculated at checkout based on your location and order size.
How long will my order take to arrive?
Dispatched within 2 business days.
Usually arrives within 2–3 weeks.
You’ll receive tracking details once your order is on its way.
Do you offer local pickup?
Yes! We are based in Wanaka and happy to arrange pickup or delivery for orders in Central Otago.
Returns and Exchanges
Can I return my order?
Yes! We accept returns on most items within 14 days of delivery, provided they’re unused and in original packaging.
How do I return something?
Simply email us at info@luxetradingcompany.co.nz with your order number, and we’ll guide you through the return process.
What if my item is damaged or faulty?
Oh no! Please email us with photos within 7 days of receiving your item so we can sort it out quickly.
Products and Materials
What are your cabinet knobs and handles made from?
Our hardware is crafted from solid brass. They’re made to last and feel luxurious in-hand.
Are screws included?
Yes! Each knob or pull comes with the appropriate screw(s) for standard cabinetry.
Can I pre-order items that are sold out?
Yes – most of our hardware is available for pre-order. Look for the “Pre-Order – Ships in 2–3 Weeks” label on the product page.
Wholesale and Trade
Do you offer trade or wholesale pricing?
Yes! We love working with interior designers, home stylists, and builders. Email us at info@luxetradingcompany.co.nz or message us to access our trade rates.
Can I order a large quantity of a specific knob or pull?
Absolutely. Most styles can be ordered in bulk with a 2–3 week lead time. Just reach out and we’ll confirm availability and timeframes.
Ordering and Payment
What payment methods do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, and Shop Pay via our secure checkout.
Can I use Afterpay or Laybuy?
Not yet – but we’re looking to add flexible payment options soon.
Will I get a confirmation email?
Yes! You’ll receive an order confirmation straight after purchase, and a follow-up with tracking once it ships.